Terms and Conditions
Welcome to Family Grass. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our website.
Services Provided:
Family Grass offers a range of products and services related to artificial grass, paving solutions, resin driveways, granite paving, porcelain paving, and more. These services are available to trade-only customers, schools, creches, commercial spaces, and private clients.
Account Registration:
To place an order or access certain services, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account information. Please notify us immediately if you suspect any unauthorized use of your account.
product/service Information:
We strive to provide accurate descriptions and images of our product/services. However, we do not guarantee that all products will appear exactly as they do on the website. Colors and specifications may vary slightly due to different screen resolutions and manufacturing processes.
Orders and Payment:
By placing an order, you are offering to purchase our products or services. We reserve the right to accept or reject your order at our discretion. All prices are in Euros € and may change without notice. Payment must be made at the time of ordering.
Shipping and Delivery:
We will do our best to process your order as quickly as possible. Delivery times may vary based on your location and the type of product/service ordered. We are not responsible for delays caused by third-party carriers or other factors beyond our control.
Returns and Refunds:
If you are not satisfied with your purchase, please get in touch with us within 14 days of receiving the product/service. We will offer a refund or exchange, provided the product is unused and in its original packaging. Some items, like custom-made products, may not be eligible for returns.
Limitation of Liability:
We are not liable for any damages or losses arising from the use of our website product/service. This includes but is not limited to, direct, indirect, incidental, or consequential damages.
Intellectual Property:
All content on the Family Grass website, including text, images, logos, and graphics, is owned by us or our licensors. You may not use, reproduce, or distribute any of this content without our permission.
Third-Party Links:
Our website may contain links to third-party websites. These links are provided for convenience, and we are not responsible for the content or practices of these sites.
Changes to Terms:
We reserve the right to change these terms and conditions at any time. Any changes will be posted on this page, and the date of the latest revision will be updated.
Governing Law:
These terms and conditions are governed by the laws of Ireland. Any disputes will be resolved in the courts of Ireland.
Contact Us:
For any questions or concerns, please contact us at:
Email: sales@familygrass.ie
Phone: 01 910 9500
Address: FamilyGrass Ireland Ltd, Old Naas Road, Dublin 22, D22 P4A3