All our grass comes with a standard 10 Year guarantee.
In normal domestic use, Familygrass installations typically last 20–25 years.
If you have any concerns about your surface, please contact us and we’ll help assess the issue and advise next steps.
Warranty does not cover any defect or damage caused by:
Burns, cuts, accidents, vandalism, abuse, negligence or neglect.
Wild animal damage including Badgers, Moles, Foxes and any other non-domestic animal.
Damage from Dogs, Cats, Rabbits or any other domestic pet.
Reflection from mirrors and/or glass onto the product.
Subsidence caused by ground movement and/or tree roots.
Drainage defects or deficiencies on the sub-base and/or its surrounding area.
Any harmful chemical reaction to the product caused by infill materials.
Use of improper footwear or sports equipment.
The playing surface being used for a purpose other than that for which it was designed and installed.
Application of improper cleaning methods.
Use of cleaning chemicals, herbicides or pesticides.
Forces majeure or other conditions beyond the reasonable control of Familygrass Ireland.
Post-fibrillation after or during installation for purposes other than to get the infill materials in place.
Failure to properly maintain, protect or repair the products.
Resin Bonded Stone & Tarmacadam Driveways
Resin Bonded Stone and Tarmacadam driveways are guaranteed against cracking and sinkage under normal use. They are not designed for vehicles over 7,500kg unless agreed otherwise during the design process.
The guarantee does not cover:
